PRACTICE PEOPLECERT CASM ONLINE, RELIABLE CASM GUIDE FILES

Practice Peoplecert CASM Online, Reliable CASM Guide Files

Practice Peoplecert CASM Online, Reliable CASM Guide Files

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Tags: Practice CASM Online, Reliable CASM Guide Files, CASM Interactive Practice Exam, CASM Practice Tests, Reliable CASM Dumps Files

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Peoplecert Certified Agile Service Manager V2.1 Sample Questions (Q28-Q33):

NEW QUESTION # 28
What is a microprocess?

  • A. A set of activities for delivering an IT service
  • B. A distinct activity that can be defined, designed, implemented, and managed independently
  • C. Interrelated activities that take specific inputs and produce specific outputs
  • D. All the activities from a customer request to a delivered product or service

Answer: B

Explanation:
A microprocess is a smaller, distinct activity within a larger process that can be managed independently. It contributes to the overall process's goals but operates autonomously.
A . Incorrect. This describes a broader process, not a microprocess.
B . Correct. A microprocess is an independently manageable activity that can be defined, designed, and implemented without requiring extensive integration.
C . Incorrect. This describes a value stream, not a microprocess.
D . Incorrect. This describes an IT service process, not a microprocess.
Reference:
Agile and ITIL materials on service processes and their subdivisions.


NEW QUESTION # 29
What is Agile Service Management?

  • A. A framework that ensures that service management processes reflect Agile values and are designed with 'just enough' control and structure
  • B. A cultural movement that aims to increase software delivery velocity and improve service reliability
  • C. A production philosophy that focuses on reducing waste and improving the flow of processes to improve overall customer value
  • D. A discipline that incorporates aspects of software engineering and applies them to infrastructure and operations problems

Answer: A

Explanation:
Agile Service Management integrates Agile principles into service management processes to ensure they are efficient, customer-centric, and adaptive. Let's analyze the options:
A . Incorrect. While Agile Service Management does improve service delivery and reliability, calling it solely a cultural movement is too narrow.
B . Incorrect. This describes Lean principles rather than Agile Service Management.
C . Incorrect. This describes DevOps rather than Agile Service Management.
D . Correct. Agile Service Management focuses on adapting service processes to align with Agile values, balancing flexibility with adequate control to ensure efficiency.
Reference:
ITIL 4 Service Value System.
Agile Service Management Guide (Agile and ITIL integration).


NEW QUESTION # 30
An Agile Service Manager is what type of leader?

  • A. Servant Leader
  • B. Project Leader
  • C. Accountable Leader
  • D. Inspiring Leader

Answer: A

Explanation:
The Agile Service Manager embodies the role of a Servant Leader, focusing on enabling and empowering the team to succeed rather than exerting top-down control.
A . Incorrect. While an Agile Service Manager can be inspiring, the primary focus is on serving the team and organization.
B . Incorrect. Accountability is important, but the Agile Service Manager prioritizes serving others.
C . Correct. As a Servant Leader, the Agile Service Manager removes impediments, supports the team's autonomy, and ensures alignment with Agile values.
D . Incorrect. A Project Leader manages timelines and resources in traditional project management, which contrasts with the Agile Servant Leader role.
Reference:
Scrum Guide 2020: The Scrum Master as a Servant Leader.
ITIL 4: Servant Leadership in Agile environments.


NEW QUESTION # 31
Which of the following is Scrum based on?

  • A. Timeboxed iterations
  • B. Sequential activities
  • C. DevOps Principles
  • D. Lean

Answer: A

Explanation:
Scrum is built around timeboxed iterations called Sprints, where teams work in a fixed period (typically 1-4 weeks) to deliver a potentially shippable product increment.
A . Incorrect. While Scrum incorporates some Lean principles, its foundation is timeboxing, not Lean.
B . Incorrect. Scrum and DevOps are complementary but distinct. Scrum is not based on DevOps principles.
C . Correct. Timeboxing is a core aspect of Scrum, ensuring focused delivery within a defined timeframe.
D . Incorrect. Scrum rejects sequential (Waterfall-like) processes in favor of iterative and incremental work.
Reference:
Scrum Guide 2020: Sprints and Timeboxing


NEW QUESTION # 32
What is Lean?

  • A. The DevOps values
  • B. A method of work that pulls the flow of work
  • C. A standard for delivering software
  • D. A production philosophy that focuses on improving customer value

Answer: D

Explanation:
Lean is a production philosophy derived from Toyota's manufacturing system, which focuses on delivering customer value by reducing waste, improving flow, and continuously enhancing processes.
A . Incorrect. Lean is not a standard for delivering software. It is a broader philosophy that can be applied across industries.
B . Correct. Lean's primary objective is to optimize customer value by eliminating inefficiencies and improving workflow.
C . Incorrect. While Lean uses pull systems to manage workflow, this is a method within Lean and not its overall definition.
D . Incorrect. DevOps values align with Lean principles but do not define Lean itself.
Reference:
Lean Thinking by James Womack and Daniel Jones
SAFe Framework: Applying Lean Principles


NEW QUESTION # 33
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